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Contact Us

To better help us direct your enquiry to the correct person within Garden Express please fill in the online contact form below.
(Please note: currently replies may take 5-10 working days due to the volume of emails received)

Contact Us Online


If you would prefer to contact us directly feel free to use the details below.

Give us a call or email

Phone inquiries and sales: 1300 606 242
Email support: Please use contact form above
SMS/MMS for images: 0407 748 034

Mailing Address

Garden Express
P.O. Box 6
Monbulk, VIC 3793


Visit the Garden Express Nursery

Come and visit our shop and nursery at 470 Monbulk Rd in Monbulk, Victoria. Our opening hours are 8.00am-3:30pm Monday to Friday and 10am-2pm Saturday, excluding public holidays. Note: The Nursery is closed on Public Holidays as well as Saturdays of a public holiday weekend.

If visiting in person we recommend calling us first so that we can confirm if the stock is available and prepare your order for pickup. This will save you time on arrival.

Garden Express
470 Monbulk Rd
Monbulk VIC 3793

IMPORTANT INFORMATION RELATING TO LEAD TIMES IN PROCESSING AND DELIVERY OF ORDERS.

 

Due to the unprecedented demand and the chaos surrounding COVID-19, and the level of orders we are taking at this time, we are working to our standard lead times of 10-14 working days for processing and dispatching orders. Of course if orders can be dispatched earlier they will be.

 

Please be assured that we are working as quickly as possible, however, the challenges presented by the pandemic mean there are further delays which are out of our control. Australia Post and Star Track have adopted additional safety measures to protect their staff and customers. Other factors contributing to delays include fewer domestic flights, international delays and increased volumes as more people start to shop online.


We understand and share your frustrations, please use your tracking details provided via email on despatch to check the status of your order here:

 

Australia Post parcel tracking service: https://auspost.com.au/mypost/track/#/search
StarTrack parcel tracking service: https://startrack.com.au/track/search

 

Thank you for your continued patience, understanding, and support in these extraordinary times.

The Team at Garden Express